To maintain the validity of the content on RateMyAgent, reviews are only permitted from people directly involved in a property transaction with an agent.
This prevents anonymous unverified reviews, for example agents reviewing other agents.
At this stage RateMyAgent does not allow vendors who failed to sell a property to leave a review. This is due to issues around verifying the review by linking it to a sale transaction. We are working on ways to solve this problem and hope to add this feature at a future date.
Each review submitted to RateMyAgent is linked to the unique property transaction it relates to. So when you’re researching an agent you can be 100% sure you're reading verified comments from genuine customers.
In addition to reviews from their buyers and vendors, an agency on our Enterprise subscription will have the ability to request reviews from their landlords and tenants.